editorial strategist – educator – creative solutions
Adding a second dedicated bike lane downtown won’t be considered until fall 2013, says the head of the city’s transportation committee. That’s when a final report from the Laurier Ave. project is expected. “We want the pilot to be finished before we do another segregated bike lane,” said chairwoman and Kanata North Coun. Marianne Wilkinson, […]
MoreThe new Presto e-fare payment system is billed as “a major contributor to improving customer service,” in OC Transpo’s updated business plan. But Transpo employees won’t necessarily be the ones stepping up their client satisfaction game. Ottawa bus riders who have smart-card related issues will be dealing with representatives from Presto’s customer service call centre […]
MoreIs there anything Presto can’t do? The transit smart-card is expected to “redefine customer relationships by enabling easy monitoring and measurement of single-trip fares and monthly pass use,” according to Transpo’s updated business plan. “It will provide a better understanding of how our customers use our system and also provide further opportunities to improve OC […]
MoreOttawans could be the first ones in Ontario using open payment when the Presto electronic fare card rolls out on city buses July 1, the Sun has learned. That means OC Transpo riders can skip buying the $6 Presto card, and tap their wallets on the card reader, a la the MasterCard PayPass. The fare […]
MoreSEE VIDEO http://www.ottawasun.com/2012/05/04/richmond-road-bizes-say-bring-on-lrt Running LRT along Richmond Rd./Byron Ave./ Scott St. is “critical” to area businesses, if it’s the major corridor for the western link of Ottawa’s light rail system, says Kitchissippi Coun. Katherine Hobbs. While residents have expressed concern about “construction disruption,” Hobbs said having the primary route along Richmond is a “good thing, […]
MoreSEE VIDEO http://www.ottawasun.com/2012/05/03/truck-traffic-diverted-to-poorer-neighbourhoods-report Residents across the city — including the wealthy — must share the burden of truck traffic, says a scathing report released by a Lowertown community group Thursday. “It’s not OK to have trucks on certain streets like Island Park Dr., for example, but it’s OK to have trucks on King Edward Ave., […]
MoreOpen data initiatives can influence the way you make choices, from buying a new home to selecting your jolt of java while waiting for a bus. The concept of making public data freely accessible to all is allowing businesses in major North American cities to monitor arrival and departure times for customers using the latest […]
MoreA shakeup in senior management at OC Transpo is costing taxpayers more than half a million dollars in severance pay. A handful of managers were axed as part of a major re-organization announced by general manager John Manconi on Monday. The buyout: $650,000. Manconi told reporters at City Hall he’s “highly sensitive to the costs.” “When […]
MoreGet your nickels and dimes ready. A proposed fare hike will likely make Ottawa the most expensive city in Canada to pay cash for a bus ride. OC Transpo currently charges $3.25. The hike means a regular adult trip increases a nickel to $3.30 with cash and $3.00 using a ticket. The Presto smart card, […]
MoreSurveillance cameras could be installed on city buses as early as next year, depending on who you ask. A pilot project is in the works for 2013 and the union is on board, the Sun has learned. Bus cameras are on the radar of the transit commission and council and will go through deliberations for […]
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Kelly Roche - Storyteller 