Transpo transparency needed
OC Transpo’s new boss is taking a hands-on approach to customer service. John Manconi phoned an upset bus rider on March 4 — one day after a Sun story lambasted the transit company’s response to a February 27 accident. “He said he saw the article in the paper on Saturday,” said Shelley Pollock. “So he […]
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Kelly Roche - Storyteller 